Our process in financial planning
carivonara’s methodology centres around personalised engagement, careful analysis, and ongoing support—tailored to deliver clarity and confidence throughout each phase of your planning journey.
Meet our seasoned team
Each individual brings professional expertise and a commitment to your peace of mind.

Jessica Ward
Lead adviser
Areas
Jessica combines technical expertise with a tailored consultative style that ensures clients feel heard and empowered.
Certified planner
Recognised leader
Client trust
Strong retention
Jessica Ward
Lead adviser
Areas
Jessica combines technical expertise with a tailored consultative style that ensures clients feel heard and empowered.
Certified planner
Recognised leader
Client trust
Strong retention


Ryan Lee
Strategic analyst
Skills
Ryan excels at data-driven analysis to help clients review options and understand practical next steps quickly.
Analytical review
In-depth reports
Process design
Workflow updates
Ryan Lee
Strategic analyst
Skills
Ryan excels at data-driven analysis to help clients review options and understand practical next steps quickly.
Analytical review
In-depth reports
Process design
Workflow updates


Priya Desai
Client manager
Expertise
Priya’s caring approach and ongoing follow-up ensure our clients always feel supported and informed about their financial journey.
Ongoing support
Top feedback
Client care
Personal rapport
Priya Desai
Client manager
Expertise
Priya’s caring approach and ongoing follow-up ensure our clients always feel supported and informed about their financial journey.
Ongoing support
Top feedback
Client care
Personal rapport


Edward Tan
Solutions consultant
Strengths
Edward brings sharp insight and calm delivery to help clients assess their options and feel confident navigating changes.
Insightful advice
Creative outlook
Trusted partner
Positive feedback
Edward Tan
Solutions consultant
Strengths
Edward brings sharp insight and calm delivery to help clients assess their options and feel confident navigating changes.
Insightful advice
Creative outlook
Trusted partner
Positive feedback

How our advisory process works
We guide each client through a robust, collaborative journey—maintaining clarity, respect, and support at every step.
Discovery and goal setting together
We open by listening and understanding your unique needs, values, and aspirations. This foundation ensures all further steps reflect your priorities.
When you engage with carivonara, our advisers arrange an initial meeting—whether in person, by phone, or virtually. This session focuses on an open conversation to explore your circumstances, responsibilities, goals, and the outcomes you wish to see. We may ask about significant milestones, future plans, and any concerns you have. Our discovery approach is guided by care, not deadlines, allowing you time to consider your responses. We gather essential facts carefully, always respecting your confidentiality and pace. By investing in this foundational stage, we ensure all future recommendations are relevant and meaningful to you. During this process, we provide you with a summary of our understanding to confirm accuracy and alignment before proceeding.
Comprehensive analysis and evaluation
With your information, our team conducts a thorough review. We assess resources, risks, and any opportunities to inform solution options.
After understanding your situation, our analysts and consultants carefully review all available information. We look at existing resources, potential challenges, legal or regulatory considerations, and areas for improvement or adjustment. This evaluation combines analytical tools, up-to-date industry data, and professional judgement. Our process does not involve speculative investment advice or product endorsement but focuses on presenting options with clear explanations. Throughout, we ensure confidentiality and incorporate your feedback. We summarise findings in a structured format and invite you to discuss nuances or ask questions before recommendations are made.
Personalised recommendations for you
We present clear, practical solutions matched to your needs, offering transparency about alternatives and considerations.
Once analysis is complete, our advisers provide you with a comprehensive summary outlining practical solutions. We discuss the reasoning behind each recommendation and review all feasible options. We help you assess trade-offs and implications of each, supporting you with honest, plain-language explanations. Recommendations cover relevant fees, APR rates, and any terms related to repayment or service. This step is interactive—your questions and preferences shape the direction and the final pathways explored. We never present a single course of action but ensure you understand the full landscape, fostering confidence in your decisions.
Continued support and periodic reviews
Our relationship doesn’t end after recommendations. We stay involved, providing ongoing guidance and adapting as circumstances change.
Life changes, and so may your needs. After initial recommendations, we offer regular check-ins—quarterly, annually, or as you prefer. These sessions are designed to review progress, revisit goals, and identify new opportunities or necessary adjustments. Our advisers are always available to answer new questions or help respond if unexpected challenges arise. This step helps reinforce your confidence, knowing you have a point of contact dedicated to your evolving needs. We document changes, update recommendations as required, and remain fully transparent about any new developments. Our long-term focus drives continuous outcomes for our clients.
Our approach versus others
Why do clients prefer the carivonara process and team over traditional options? The difference is in the details.